We've all heard it before--training is moving away from face-to-face learning and online is the way to go. While offering online training can be very cost-effective due to the savings on travel, expenses, and time away from the core business, it also has its disadvantages.
I recently taught a day-long "Train the Trainer" course and had the pleasure of getting to know the participants in the class. Since I will be working with these instructors as part of my company's grassroots education initiative, it is very beneficial for me to be able to connect with each of them and "put a face with the name" as more than likely our interactions moving forward will be over the phone or through email communication--not very personal!